Launch Concierge
Optional. Prefer to set Sweepa up yourself? Use the free AI onboarding agent, checklist and knowledge base — Concierge is only if you want us on the calls. A$2,000 ex GST one-off, waived for paid-ad sign-ups that complete checkout by 31 March 2027.
Without Concierge (free)
- AI onboarding agent in the product
- Go-live checklist and setup wizard
- Knowledge base and plan support SLAs
- No end date — always available
In scope
- Kickoff call (60 min) — scope, go-live date, owners
- Two working sessions (60 min each)
- One contacts CSV and one programs CSV (Sweepa template columns), checked once
- Go-live check and written note
- 30-day launch support from kickoff
- One post-launch review call (30 min)
Not included
- New feature builds or behaviour changes
- ERP / accounting chart maps (NetSuite, custom Xero)
- Bespoke website parity with another site
- Historical ledger migration or second-source imports
- Messaging your customers on your behalf
Software pricing honesty
- Sign up by 31 Dec 2026 — founding rates, locked while you stay subscribed
- Sign up or start a trial from 1 Jan 2027 — standard 2027 list pricing
- Free Concierge claim (paid-ad attribution) ends 31 Mar 2027; Concierge is paid after that
Concierge is never required to start a trial or go live. One claim per organisation. Kickoff must be booked within 30 days of sign-up or the free claim lapses. Offer conditions apply under Australian Consumer Law — this page is the claim summary.